Patient Relationship Management

Patient Relationship Management Support

Comprehensive patient-facing and clinical admin support, including appointment scheduling, onboarding, EHR updates, follow-ups, and communication management—ensuring efficiency, compliance, and improved patient engagement.

Deliver Consistent, Compassionate, and Compliant Patient Engagement

At Prudent Partners, we provide reliable back-office support for healthcare providers, clinics, and digital health platforms to manage and optimize their patient relationship workflows. Our Patient Relationship Management (PRM) Support Services ensure that every patient interaction is logged, followed up, and resolved in a timely and structured manner.

Whether you’re an independent clinic, a growing telehealth platform, or part of a hospital network, we function as your remote patient coordination team—trained, scalable, and compliant.

Why Patient Relationship Management Matters

Poor communication, missed follow-ups, and administrative overload are common causes of patient dissatisfaction. Our PRM support solves this by:

Reducing no-shows through timely appointment confirmations

Enabling smooth transitions between appointments

Improving follow-up rates and care adherence

Digital touchpoints across departments

Get PRM Now

24/7 Support: +91 97436 64206

Why Leading Companies Choose Us

We deliver expert-driven, high-accuracy image annotations tailored to complex AI needs. Trusted for our speed, scalability, and secure workflows, we help teams deploy smarter models—faster.

Trained Annotation Experts

Our workforce is professionally trained on a variety of tools and domains.

ISO 9001 & ISO/IEC 27001 Certified

We meet rigorous standards for quality and data security

Multi-layered QA Protocol

Every dataset passes through multiple checkpoints

Scalable Capacity

Deliver from hundreds to millions of images monthly

We offer a comprehensive

Patient Support & Clinical Admin Services

Streamlined healthcare operations with accurate scheduling, onboarding, records management, and patient engagement. Our SOP-driven teams ensure compliance, efficiency, and compassionate patient-facing support.

Appointment Scheduling & Confirmation

Seamless multi-channel patient bookings with reminders, rescheduling, and doctor availability syncing

Patient Onboarding & Data Entry

Efficient intake processing, insurance verification, and accurate logging of medical histories

CRM & EHR Support

Maintain updated patient records, upload medical documents, and eliminate duplicate data errors

Follow-Up Coordination

Engage patients with post-visit calls, lab reminders, and appointment recovery outreach

End-to-End Healthcare Admin Support

Comprehensive lifecycle management of patient-facing operations through SOP-driven healthcare workflows

Communication Logging & Escalation

Ensure compliance by logging interactions, escalating priority cases, and securing clinical handoffs

Tools & Platforms We Support

We’re trained on and integrate with

Athenahealth

Kareo

AdvancedMD

DrChrono

Zoho CRM

Salesforce Health Cloud

Custom EHR/EMR systems via secure login

Quality Assurance

Quality Control: Our 3-Layer QA Process

We follow a rigorous 3-layer quality assurance process to ensure every annotation meets the highest standards. Each dataset goes through annotator self-review, peer validation, and a final audit by a team lead—resulting in 98–99% accuracy and consistently reliable training data.

Annotator Self-QA

Annotators recheck their own work

Peer Review

Second-level analyst validates annotation

Team Lead Audit

Final review with precision
scoring

Client Feedback Loop

Updates, reports, and continuous improvement

Workflow

Kickoff to Delivery

We follow a streamlined, step-by-step workflow—from NDA signing to final delivery—ensuring speed, transparency, and high-quality results at every stage.